Shipping & Payment Info

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CANDELAS BY ANGELES SHIPPING POLICY

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SHIPPING POLICY

At CANDELAS BY ANGELES, we take pride in ensuring that every order is carefully prepared, securely packaged, and promptly shipped to your doorstep. Our goal is to deliver an exceptional experience from the moment you place your order to the moment it arrives.

Order Processing:

• All orders are processed within 2-3 business days (excluding weekends and holidays).
• During peak seasons or promotional periods, processing times may extend slightly, but we always work to fulfill orders as quickly as possible.
• Once your order has been processed, you will receive a confirmation email.

Shipping Costs and Options:

• Shipping costs are automatically calculated at checkout based on your delivery location and order size.
• We are pleased to offer free standard shipping on all orders over $50.
• Expedited shipping options may be available at additional costs.

Shipping Carriers and Tracking:

• We partner with trusted carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.#
• Once your order is shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your shipment in real time.

Delivery Timeframe:

• Standard shipping delivery typically takes 3-7 business days after dispatch, depending on the destination.
• Please note that delivery timelines are estimates and may vary due to carrier delays, weather conditions, or unforeseen circumstances.

Shipping Address Accuracy:

• It is the customer’s responsibility to ensure that the shipping address provided at checkout is complete and accurate.
• We are not responsible for delays, lost packages, or misdelivered items resulting from incorrect address details.
• If you notice an error after placing your order, please contact us immediately, and we will do our best to assist if the order has not yet shipped.

Shipping Coverage:

• At this time, we ship exclusively within the contiguous United States.
• We do not ship to P.O. Boxes, APO, or FPO addresses.

Order Issues and Support:

If you experience any problems with shipping or delivery, or if your package appears delayed or lost, please reach out to us at angeles@candelasbyangeles.com with your order number and tracking information. We are happy to help resolve any issues.

Thank you for choosing CANDELAS by Angeles. We look forward to adding warmth and elegance to your home.